Get insights from all your customer calls

1 email every week that gives trends in what your customers are talking about

Get 5x better insights, in 5% of the time

How it works

Step 1

Describe a questions guide for user calls. eg: Guide name: Lawyer User Interviews. Questions: What is the top problem they face in arguing?

Step 2

Import all calls (from Google Meet, Zoom, Fireflies, Microsoft Teams) of you asking users these questions

Step 3

Within minutes, AI tells you patterns in what users' answers and search and understand trends in this - to make a report

Talking to users only makes sense if you "listen" to users

Before Recontact

Spend hours listening to call transcripts, make affinity diagrams, spend HOURS to understand customers' need 😥

After Recontact

  1. AI analyzes patterns from all your calls

  2. AI Generates detailed docs

  3. Search and revisit calls

  4. Study insights across 100s of users


    All, within MINUTES ⚡️

Features

1. Convert user calls into well-formatted documents, not just summary

Import/Uploads calls with users from Google Meet, Teams, Zoom & have AI process it into docs

View bulk processing >

2. Understand customer pain points across 1000s of customer support calls

Our AI collates data from 1000s of user calls & helps understand their intent and compare it across calls

3. Identify trends in what users are saying

Automatically track things that multiple users are talking about, in calls

4. Search everything with proper citations

AI that answers and cites the exact point in time when a user said that in a call.

Best suited for

User Research Teams

Analyze patterns in user interviews during qualitative research, product discovery and usability testing.


Customer support teams

Aiding customer support teams search, analyze and learn from 1000s of customer support conversations.


Coming Soon - AI Voice Agents

Experience AI processing for videos at scale

Here's an example app we built with Recontact in 1 day -
"AI Search for 10+ years of YC Videos" - to help founders leverage this wisdom well,

Go from ANY startup related query to answer in 1 min

Try out Paulmanac

Pricing

Lite

$100

p/month

500 calls per month

AI powered Analytics, Search

Insights Panel

All integrations

1 email every week on top
customer trends

Enterprise

Custom

All features in Lite Plan

Unlimited calls per month

Collaborate with your team

Custom built integrations

Integrates with all your favorite tools

Sign up today.

Made with ❤️ in San Francisco. For queries, reachout to ankit@recontact.world